Privacy Policy

Welcome to Open Qwen Image ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and protect information when you use our AI image generation and prompt workflow service at https://openqwen.art.

We may collect information you provide directly to us, including: • **Account Information**: Name, email address, password, and account preferences • **Payment Information**: Billing details handled through third-party payment processors • **Creative Content**: Text prompts, uploaded reference images, generated images, and related workflow settings • **Usage Data**: Features used, generation history, credit usage, error logs, and interaction data • **Device Information**: IP address, browser type, operating system, and approximate location derived from technical data

We use collected information to: • Provide, maintain, and improve Open Qwen Image • Process payments, credits, subscriptions, and account activity • Generate images, store prompt workflows, and return requested outputs • Improve product reliability, abuse prevention, and customer support • Send service updates, security notices, and optional product communications • Comply with legal obligations and enforce our Terms of Service We do not use private prompts or uploaded images for model training unless you have given consent where such consent is required.

We do not sell your personal information. We may share information only when necessary: • **Service Providers**: With vendors that support hosting, payments, analytics, security, email delivery, and AI image processing • **Legal Requirements**: When required by law, court order, or valid legal process • **Safety and Abuse Prevention**: To detect fraud, spam, security threats, or policy violations • **Business Transfers**: If we are involved in a merger, acquisition, financing, or sale of assets • **With Your Consent**: When you ask us to share information or connect another service

We use reasonable administrative, technical, and organizational safeguards to protect your information, including access controls, encryption in transit where appropriate, and monitoring for abuse. No internet service can guarantee absolute security, so you should keep your account credentials private and review sensitive generated content before sharing it publicly.

Depending on your location, you may have rights to access, correct, delete, export, or object to certain processing of your personal information. You can also unsubscribe from non-essential emails. To make a request, contact us at support@openqwen.art.

We use cookies and similar technologies to keep you signed in, remember preferences, understand usage patterns, and improve the product. You can control cookies through your browser settings, though some features may not work correctly if cookies are disabled.

Open Qwen Image is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us so we can take appropriate action.

Your information may be processed in countries other than your country of residence. Where required, we use appropriate safeguards for international transfers and service-provider processing.

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date and provide additional notice where appropriate. Continued use of Open Qwen Image after an update means the revised policy applies.

If you have questions about this Privacy Policy or our data practices, contact us at: Email: support@openqwen.art Website: https://openqwen.art